CRM | Customer Relationship Management
Customer Relations Application Features:
- Create a sales team for different sales methods and you can set a monthly goal for each team with many analytical reports and charts.
- An opportunity management system helps to create successful deals and gain new customers.
- Recording a summary of calls for your reference and scheduling upcoming calls with customers.
- Determining and recording meeting dates on the system, sending electronic invitations to invitees, and confirming attendance.
- Availability of registering complaints directly on the system by customers and users, and following up on the stages of complaint handling.
- Follow up on customer requests and questions, manage technical support, and follow up on performance.
- Automatically generate knowledge and opportunities from received emails. Effective analysis of opportunities and knowledge
- You can schedule interviews and calls through the calendar built into the system.
- You can also see your agenda and the work of your colleagues.
- You can define the steps and stages of sales and marketing to suit your company perfectly.
- Simply share your reports with all co-workers.